Welcome to Kitchener Downtown Community Health Centre

We are excited to announce that our community has selected KDCHC/Sanctuary for three Waterloo Region Record Readers’ Choice Awards:

Diamond Award for Medical Clinic in the Health / Wellness / Fitness / Beauty category

Gold Award for Medical / Health Services in the Professional Services category

Gold Award for Chiropodist James Willmore in the People / Professionals category.

We thank you for your ongoing support and celebrate our team’s effort to provide a caring, welcoming environment and exceptional services to our community. We look forward to the meaningful work our team does together with our community in the future.”


Kitchener Downtown Community Health Centre  Hours

  • Monday 9:00 am – 5:00 pm
  •  Tuesday 9:00 am – 5:00 pm
  • Wednesday 9:00 am to 8:00 pm 
  •  Thursday 9:00 am – 5:00 pm
  •  Friday 8:00 am to 4:00 pm

2022 Holiday Schedule

  • December 23, 2022: 8:30 am – 12:30 pm
  • December 26, 2022: Closed
  • December 27, 2022: 8:30 am – 12:30 pm
  • December 28 & 29, 2022: 9:00 am – 5:00 pm
  • December 30, 2022:  8:00 am – 4:00 pm
  • January 2, 2023: Closed 

Everyone entering the Health Centre will:

    • Self screen for Covid symptoms.
    • Be required to wear a mask and use hand sanitizer to clean their hands when meeting with a health care provider.  If you are not able to wear a mask, you will be seen outside.

For information on COVID-19 Vaccination clinics please choose and click on one of following links:

Clients who are rostered to a Medical Doctor or Nurse Practitioner at the Kitchener Downtown CHC, click here Primary Care

People who use Emergency Shelters, Drop-in Centres for the homeless and precariously housed, and those living in supportive housing, click here

We will be providing all physician and nursing services.

Chiropody and Social Work Services on site starting  Monday, June 1st

Outreach services for our IPC Team are open.  Call 519-745-4404 ext. 202 for the IPC Team’s location.

Ontario Seniors Dental Care Program Services are open for urgent and emergency appointments.

New Dental Central Intake

Call 519-947-1000, Press 6 (or #413) or email dentalci@langs.org.  Please note that this email address is for general inquiries only.  Do not submit any personal information electronically.

Virtual Groups for Breastfeeding BuddiesWalking GroupFriendly Visits are operating.

Garden Group Development is underway.

 I.D. Clinic identification pickup is open.  Call 519-745-4404 ext. 207 to schedule an appointment to apply for ID.

If you would prefer a phone/video appointment, we will try our best to accommodate you.

When you arrive at the Health Centre please expect:  

1.  You will be expected to wash your hands.

2. You will be expected to physically distance by staying 2 metres or 6 feet away from the person next to you.

3. At this time we are providing each person that enters the facility with a fresh Level 3 mask to wear while at the Health Centre.

We want all of our clients to be safe, and we want to see your health goals met.  If you have any questions, please call the Director, Primary Care at 519-745-4404 ext. 242.

We look forward to working with you to meet your health goals.

Tara Groves-Taylor, CEO 

Cybersecurity Note

From time to time, the organization sends emails to patients/clients to obtain feed back on client experience at the centre or regarding its services and programs. Patients or clients of our Health Centre will never receive a request via email or text from the Health Centre that asks them to provide personal health information such as their health card number, or any detailed financial information, passwords etc. We would never ask you to send or transfer funds to the organization or via the Health Centre to another destination. If you receive such an email from KDCHC or Sanctuary please do not respond to it, delete it and contact the centre at 519-745-4404 and ask to speak to the Privacy Officer.Wa

Check us out on Facebook @KDCHC
COVID-19 Resources for Community Agencies